Activity Rules

Draft for review — not final. This page describes how booking, confirmation, cancellation, refunds and attendance currently work on TripMeet. It should be reviewed by qualified legal counsel before public promotion. The English version is the governing version; translations are provided for convenience.

Effective Date: 2026-10-03

These Activity Rules explain how activities work on TripMeet. They complement our Terms of Service and the rules shown on each activity page.

1. Booking unit

• A booking is for one occurrence — a specific date and time slot of an activity. If an activity runs on several days, each day is booked separately (one order per occurrence).
• When you book you choose the occurrence, the number of participants, and an optional note.

2. Payment

• After placing an order you complete payment at checkout. If payment is not completed in time, the order is automatically cancelled and your seat is released.
• Prices are shown in your selected display currency. The settlement currency and amount are shown to you before you pay; the amount charged is the one shown at checkout.

3. Host confirmation

• Some activities require the host to confirm your booking. The host has 24 hours to confirm or decline.
• If the host declines, or does not respond in time, the booking is automatically cancelled and refunded in full.

4. Enrolling deadline and minimum participants

• Enrolling for an occurrence closes 24 hours before it starts.
• If the number of confirmed participants is below the activity's minimum when enrolling closes, the occurrence does not run: it is cancelled and every paid booking is refunded in full.

5. Cancellation and refunds

• Before the host confirms, you can cancel at any time for a full refund.
• After confirmation, you can cancel up to the enrolling deadline for a full refund.
• After the enrolling deadline you cannot cancel.
• Partial refunds are not offered. Refunds are returned to the original payment method.

6. Attendance and no-shows

• After an occurrence ends, the host has 24 hours to mark a participant as a no-show.
• No-shows are not refunded. If the host does not mark you, you are treated as having attended.

7. Reviews

• You can review an activity only after it has ended.
• Reviews are checked before they appear publicly.

8. Content

• Activity titles, descriptions and images are reviewed before they are shown publicly.

9. Contact

• For any question about a specific booking, contact us via Help & Support. Please quote your order number (shown on your order).