TripMeet Privacy Policy
Effective date: —Version: —Last updated: —
Draft for review only — not final. Placeholders marked {{...}} must be completed and the document reviewed by qualified legal counsel before publication. The English version is the governing version of this policy.
Effective Date: {{Effective Date}}
1. Overview
This Privacy Policy explains how TripMeet ("TripMeet," "we," "us," or "our") collects, uses, and protects information about you when you use our website and services (together, the "Services"). It applies to everyone who visits or uses the Services, whether or not they create an account.
"Personal information" means any information relating to an identified or identifiable individual. If you are located in the EEA, UK, or Switzerland, the EU General Data Protection Regulation (GDPR) and equivalent national laws apply to our processing of your personal information, and this policy describes your rights under those laws.
2. Information We Collect
Information you provide to us
- Account data: your email address and a password (stored in encrypted form only) when you register.
- Profile data: your display name (nickname), username (e.g. @alex.travel), gender, date of birth, and a short introduction/bio, when you add them to your profile.
- Photos: profile picture and cover/background image that you upload.
- Language preference: the interface language you choose.
- Communications: if you contact us (for example, for support), we keep a record of the correspondence.
Information we collect automatically
- Usage data: pages visited, features used, clicks, and referring website, collected through cookies and similar technologies — see our Cookie Policy for details.
- Device and log data: IP address, browser type and version, operating system, language settings, and approximate location derived from your IP address.
- Analytics data: if you consent, aggregated behavioral data collected by our analytics provider (see Cookie Policy).
We do not collect payment card details today. If we introduce paid features, we will update this policy before doing so.
3. How We Use Your Information
We use your personal information to:
- create and maintain your account, and authenticate you when you sign in;
- display and let you manage your public profile;
- localize the Services and deliver content in the language you prefer;
- keep the Services secure and prevent fraud, abuse, and violations of our Terms;
- understand how the Services are used and improve them (analytics, subject to consent);
- comply with legal obligations and respond to lawful requests;
- communicate with you about your account and, where you have agreed, service updates.
We do not sell your personal information.
4. Legal Bases for Processing (EEA/UK)
Where the GDPR applies, we process personal information on the following bases:
- Performance of a contract: to provide the account and profile features you request (Section 3, first three purposes).
- Legitimate interests: security and fraud prevention, service improvement, and analytics where consent is not required — balanced against your rights and interests.
- Consent: analytics and marketing cookies, which you may withdraw at any time (see Cookie Policy).
- Legal obligation: where we must retain or disclose information to comply with law.
5. How We Share Your Information
We share personal information only in the following circumstances:
- With service providers: companies that help us operate the Services — for example, cloud hosting and storage, email delivery, AI translation services, and analytics providers. They receive only the information needed to perform their tasks and are bound by contract to protect it.
- With other users: information you choose to make public through your profile (display name, username, photos, bio, and other fields you publish) is visible to other users as you configure it.
- For legal reasons: when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of TripMeet, our users, or the public.
- In a business transfer: if TripMeet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
6. International Data Transfers
TripMeet operates {{globally / in the region where the legal entity is established}}. If we transfer personal information from the EEA/UK to countries outside them, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to protect your information. You can request a copy of the relevant safeguards from us.
7. Data Retention
We keep your personal information for as long as your account is active and for a reasonable period afterwards where needed for legal, accounting, or security purposes (for example, to prevent fraud). When you request deletion, we delete or anonymize your personal information within {{Deletion Timeframe, e.g., 30}} days, except where we must keep it to comply with law.
8. Your Rights
Subject to applicable law, you have the right to:
- Access a copy of the personal information we hold about you;
- Correct inaccurate or incomplete information (you can edit most profile fields directly in your account);
- Delete your account and personal information;
- Restrict or object to certain processing;
- Data portability: receive your personal information in a structured, machine-readable format;
- Withdraw consent at any time, where processing is based on consent (this does not affect the lawfulness of processing before withdrawal);
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at {{Privacy Contact Email}} or use the tools in your account settings. We respond to verified requests within {{Response Timeframe, e.g., 30}} days.
9. Children
The Services are not directed at children under the age of {{Minimum Age, e.g., 16}}, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
10. Security
We use appropriate technical and organizational measures to protect personal information — including encryption of passwords in storage and transport security (HTTPS) for data in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date and, where appropriate, notified to you. We encourage you to review this page periodically.
12. Contact Us
TripMeet is operated by {{Legal Entity Name}}, {{Registered Address}}.
- Privacy questions: {{Privacy Contact Email}}
- General questions: {{Legal Contact Email}}
If you are in the EEA/UK, you may also contact our representative or the relevant supervisory authority.