Cancel your booking and get a refund

You can cancel a booking yourself until 24 hours before the session starts. After that point it can no longer be cancelled on the site.

Who can cancel, and when

Order state	Cancel on the site?	Refund
Not paid yet	Yes, any time before the payment window closes	Nothing was charged
Awaiting host confirmation	Yes	Full refund
Confirmed	Yes, until 24 hours before the session starts	Full refund
Within 24 hours of the start	No — contact support	Decided case by case

Steps

1. Open Orders and select the booking.
2. Choose Cancel booking.
3. Confirm.

The cancel button only appears while cancellation is still possible. The order page also shows the deadline, so you can check before you decide.

Refunds go back to the original payment method. Your bank decides how long it takes to appear — usually a few business days.

If the host cancels

• If the host cancels the session, you choose another date or take a full refund.
• If the group does not reach the minimum size by the booking deadline, that session is cancelled automatically and you are refunded in full. Other dates of the same activity are not affected.

Common questions

I paid but the host has not confirmed — can I cancel? Yes, with a full refund.

Can I get a refund if I don't show up? No. Not attending is not a cancellation. If something unexpected happened, contact support.

Can I move my booking to another date? Where rescheduling is available for the activity, the order page offers it. Otherwise cancel (if still possible) and book the new date.

How long does the refund take? TripMeet issues it immediately; how fast it lands depends on your bank or card issuer.

Related

• Find your orders
• Contact us
• Activity rules