On the day: time, place and arrival

Everything you need is on the activity page and in your order: the time, the meeting point and who to look for.

Before you go

• Check the time zone. Times on the page are local to the activity, not where you are now. If you are travelling from another time zone, convert before you plan your journey.
• Open the map link in your order to see the meeting point. Address text alone is sometimes not enough — check the pin.
• Read the note from your host if one is included with your order.

Arriving

• Arrive a few minutes early. Hosts start on time; a late arrival may not be accommodated.
• If you cannot find the group, use the contact route in your order to reach support and they will relay your message to the host.

If you cannot attend

• Cancel from your order page if you are still before the cancellation deadline: you get a full refund.
• After the deadline, cancelling is no longer possible and not turning up is not refunded. In exceptional circumstances, contact support and the host is asked.

Common questions

Can I contact the other participants? Not directly — TripMeet does not currently offer participant-to-participant messaging. Support can pass a message to the host.

The meeting point has changed. The host is required to inform everyone booked; check your order and your email before travelling.

What if the weather is bad? That is the host's decision. If they cancel the session, you can choose another date or take a full refund.

Related

• Understand an activity page
• Cancel your booking and get a refund
• Find your orders